Custom Diamond Painting Kit

3 In stock
$54.95
Size :
Drill Shape :
$59.95

Shipping Information

Shipping

Canadian orders are shipped via Canada Post (Expedited Parcel). Please contact us if you require a different level of shipping. Customer will be emailed tracking number once shipped.

USA orders are shipped via USPS (First Class Mail). Please contact us if you require a different level of shipping. Customer will be emailed tracking number once shipped.

International orders are shipped via Asendia (International Priority Tracked). Please contact us if you require a different level of shipping. Customer will be emailed tracking number once shipped.>

30 Day Money Back Guarantee

Refund & Returns Policy

We offer returns or exchanges within 30 days of purchase. You can return your product for store credit, another item of equal value, or a refund to the original payment method.

Please note the following conditions to our return and exchange policy:

  • Discounted items are final sale and cannot be returned or exchanged
  • Returned items must be returned in original packaging
  • Returned items must be in new condition
  • Gift cards cannot be returned once purchased
  • Please do not send your purchase back before contacting us first. To initiate a return or exchange, please complete the following steps:

  • Please contact us by email at info@diamondart.ca or call us at (289) 203-4771
  • Itemize the product(s) you wish to return or exchange from your order
  • Return your product by mail or courier to DiamondArt.ca
  • Customer will be responsible for paying shipping costs
  • When shipping items back, the customer should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

    Additional Information:

  • Refunds will be issued within 7 days after product's return
  • Shipping fees are customer's responsibility
  • Restocking fees may apply
  • If exchanging an item, the cost of return shipping will be covered by the customer
  • Lost or Late Package(s):

    Each of our orders is shipped with tracking via Canada Post or USPS. Once shipped, this information is provided to the customer. Please note that we only have only access to the same tracking information that is provided by the post office. A package will be deemed lost after 30 days of the last tracking update. A refund will be issued to the original payment method.

    Note: Custom diamond painting kits ship 4-6 weeks after final approval by customer. 

    Please upload your photo using the box above. If you are unable to upload your photo, you can complete paying the deposit then and email the photo to custom@diamondart.ca along with your order number and we will process it for you. 

    Tips

    We cannot state this strongly enough: Not every photo or image makes a good diamond painting. Pictures with fine details, words or slogans can be difficult to capture clearly on a diamond painting – especially in smaller sizes. Close up pictures should be used if they include people. Be aware of large areas of blank space or large one-colour areas and how that may affect the diamond painting. Also pay attention to large areas of water, reflections, haze or areas out of focus as they are difficult to accurately reproduce. If it is slightly difficult to see in the picture, it will be impossible to see in the diamond painting.  

    Our team is here to help! Included in the cost of the custom kit is a recommendation from our design team with respect to the picture itself as well as one proof of what the canvas will look like given the size chosen/recommended.

    What is included with your Custom Diamond Art Kit?

    Everything you need to complete your project is included. You will receive your custom canvas, drills, diamond pen, wax and tray. 

    Round drills versus square drills?

    Many find round drills to be “easier” but square drills tend to make a painting look a bit  more "complete" since square drills leave no gap between them. Ultimately, the choice is yours! 

    We reserve the right to reject certain submissions for custom paintings.  We do not customize licensed or trademarked works, pictures depicting illegal activity, hate speech, pornography, etc. Orders including images such as these will be canceled and payment will be refunded. 
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